Last Updated: 1 April 2026

Privacy Policy

At Casabocca, we value your privacy and are committed to handling your personal information responsibly, transparently, and in accordance with applicable laws in the United States.

This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, place an order, contact us, or otherwise interact with our website, products, and services.

By accessing or using our website, you acknowledge that you have read and understood this Privacy Policy.

Please read this Privacy Policy carefully.

1.

Who We Are

This website is operated by:

Business Name: Casabocca

Address: 5309 Beechwood Forest Dr, Stonecrest, Georgia, 30038, United States

Email: support@casabocca.com

Phone: +17706281757

If you have any questions about this Privacy Policy or how we handle your information, you may contact us using the details above.

2.

Information We Collect

We may collect personal information from you when you visit our website, place an order, contact us, subscribe to communications, or otherwise interact with our services.

The types of information we may collect include the following:

a) Information You Provide Directly

When you place an order, contact us, or interact with our website, you may provide information such as:

  • Your full name
  • Billing address
  • Shipping address
  • Email address
  • Phone number
  • Order details
  • Payment-related information
  • Account information, if you create an account
  • Information you provide in customer service messages, forms, or emails
  • Any other information you voluntarily submit to us

b) Information Collected Automatically

When you access or use our website, certain information may be collected automatically through cookies and similar technologies, including:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Referring website
  • Pages viewed
  • Website activity and interactions
  • Approximate location based on IP address
  • Dates and times of visits

c) Information Related to Transactions and Orders

When you make a purchase or attempt to make a purchase, we may collect information necessary to process, fulfill, and support your order, including:

  • Products purchased
  • Order value
  • Transaction details
  • Shipping details
  • Delivery-related information
  • Order history
  • Customer support history related to your order
3.

How We Use Your Information

We use your information for legitimate business purposes, including to:

  • Process and fulfill your orders
  • Send order confirmations, shipping confirmations, tracking information, and service-related updates
  • Provide customer support
  • Respond to your questions, requests, or complaints
  • Operate, maintain, and improve our website and services
  • Personalize and improve your shopping experience
  • Detect, investigate, prevent, and address fraud, abuse, security incidents, or other unlawful activity
  • Comply with legal obligations
  • Enforce our terms, policies, and business practices
  • Perform analytics and understand website performance
  • Send promotional or marketing communications where permitted by law

We do not use personal information for purposes that are materially different from those described in this Privacy Policy without updating this Privacy Policy as appropriate.

4.

Payment Information

Payments made on our website are processed through third-party payment service providers. We do not store your full payment card details on our servers unless clearly stated during checkout.

Payment processors may collect, process, and store payment-related information in accordance with their own privacy policies and security practices. We encourage you to review the privacy policies of any payment provider used on our website.

5.

Cookies and Similar Technologies

Our website may use cookies, pixels, tags, scripts, and similar technologies to operate properly, improve website performance, understand user behavior, remember preferences, and support analytics and advertising activities.

These technologies may be used to:

  • Keep the website functioning properly
  • Save your preferences
  • Understand traffic and website usage
  • Improve website performance and user experience
  • Measure the effectiveness of marketing campaigns
  • Support advertising and remarketing activities, where used

Some cookies may be necessary for the website to function properly, while others may support analytics, personalization, or advertising.

You may be able to control cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of parts of the website.

6.

Third-Party Analytics and Advertising Tools

We use the following third-party tools to better understand how visitors use our website and to support our marketing efforts. Each of these tools may independently collect data as described in their own privacy policies.

We use Google Analytics (operated by Google LLC) to collect information about website traffic, user behavior, and website performance. Google Analytics may use cookies and similar technologies to collect data such as pages visited, session duration, device type, and approximate location.

You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.

We may use Google Ads (operated by Google LLC) for advertising and remarketing purposes. This means that after you visit our website, you may see Casabocca advertisements on other websites or platforms. Google Ads uses cookies to serve ads based on your prior visit to our site.

We may use the Meta Pixel (operated by Meta Platforms, Inc.) to measure the effectiveness of our advertising on Facebook and Instagram, and to deliver relevant advertisements to people who have visited our website.

Our website is powered by an ecommerce platform (such as Shopify) that may collect and process data necessary to operate the store, process transactions, and support business operations. Please refer to the platform provider's privacy policy for details on their data practices.

We may use an email service provider (such as Klaviyo, Mailchimp, or similar) to send order-related and marketing communications. These providers process your email address and related information in accordance with their own privacy policies.

7.

How We Share Information

We do not sell your personal information in the ordinary meaning of the word “sell.” However, we may share information with trusted third parties when necessary to operate our business, provide services, complete transactions, or comply with legal obligations.

We may disclose information to the following categories of third parties:

a) Service Providers

We may share information with vendors and service providers that help us operate our business, including providers of:

  • Ecommerce platform services
  • Website hosting
  • Payment processing
  • Shipping and delivery support
  • Order management
  • Customer support tools
  • Email communication services
  • Fraud prevention and security services
  • Analytics tools
  • Marketing or advertising support services

These parties are permitted to use the information only as necessary to perform services for us, or as otherwise permitted by applicable law.

b) Legal and Compliance Purposes

We may disclose information when required to do so by law or when we reasonably believe that disclosure is necessary to:

  • Comply with legal obligations
  • Respond to lawful requests, court orders, or legal process
  • Enforce our terms, agreements, or policies
  • Protect our rights, property, or safety
  • Protect our customers or others
  • Detect, prevent, or address fraud, security issues, or unlawful conduct
8.

Email Communications and Marketing

If you provide your email address, we may send you service-related communications including order confirmations, shipping updates, tracking information, and important account notices.

We may also send promotional or marketing emails where permitted by law. You can opt out of marketing emails at any time by:

  • Clicking the unsubscribe link in any marketing email, or
  • Contacting us at support@casabocca.com

Please note that opting out of marketing emails will not affect transactional emails related to your orders.

9.

Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:

  • Provide products and services
  • Complete transactions
  • Maintain business and financial records
  • Comply with legal, tax, accounting, and regulatory obligations
  • Resolve disputes
  • Enforce our agreements
  • Detect and prevent fraud or misuse

The length of time we retain information depends on the type of information and the reason it was collected.

10.

Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, use, alteration, disclosure, or destruction.

However, no method of transmission over the internet or method of electronic storage is completely secure. While we take reasonable steps to protect your information, we cannot guarantee absolute security.

11.

Your Privacy Rights

Depending on the state in which you reside, you may have certain privacy rights under applicable United States privacy laws. These rights may include, where applicable, the right to:

  • Request access to certain personal information
  • Request correction of inaccurate personal information
  • Request deletion of certain personal information
  • Request a copy of certain personal information in a portable format
  • Opt out of certain types of data processing where required by law
  • Appeal a privacy rights decision, where applicable

To submit a privacy-related request, please contact us at:

Email: support@casabocca.com
Address: 5309 Beechwood Forest Dr, Stonecrest, Georgia, 30038, United States

We may need to verify your identity before processing certain requests. We may deny or limit requests where permitted by law.

12.

Notice to California Residents

If you are a California resident, you may have rights under applicable California privacy laws (including the California Consumer Privacy Act / CCPA), subject to relevant thresholds, definitions, exceptions, and legal limitations.

California residents may have the right to request:

  • Access to categories and specific pieces of personal information collected about them
  • Deletion of certain personal information
  • Correction of inaccurate personal information
  • Information about categories of sources from which personal information is collected
  • Information about the business or commercial purposes for collecting or using personal information
  • Information about categories of third parties to whom personal information is disclosed
  • Opt-out rights related to certain sharing activities, where applicable

Casabocca does not discriminate against consumers for exercising applicable privacy rights.

To submit a California privacy request, contact us at: support@casabocca.com

13.

Children’s Privacy

Our website is not directed to children under 13 years of age. Although our products are designed for use by babies and young children, our website and its purchase process are intended for use by adults (parents or legal guardians) only.

We do not knowingly collect personal information directly from children under 13. If you believe a child under 13 has provided personal information to us, please contact us at support@casabocca.com so we can review the matter and take appropriate action.

14.

Third-Party Websites and Services

Our website may contain links to third-party websites, applications, or services. This Privacy Policy does not apply to the privacy practices of those third parties.

We encourage you to review the privacy policies of any third-party websites or services before providing your information to them.

15.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, website functionality, legal obligations, or operational requirements.

When we update this Privacy Policy, we will post the updated version on this page and revise the “Last Updated” date at the top of the policy.

Your continued use of our website after any update becomes effective means you accept the revised Privacy Policy, to the extent permitted by law.

Contact Us

Business Name: Casabocca

Address: 5309 Beechwood Forest Dr, Stonecrest, Georgia, 30038, United States

Email: support@casabocca.com

Phone: +17706281757

Opening Hours: Monday - Friday, 9:00am-5:00pm Eastern Time (ET)

Response Time: Within 24–48 hours